Tech Support

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  WANT REFUND
  • Sade Sellers  

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• A

  Please help go live
  • andreano  

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  Hello @andreano ! Thank You for your question. Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• J

  It is loading forever
  • j66lay  

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• H

  I press go live it says I either need to pay $5
  • harlemtaylor  

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• J

  I can’t make my livestream stop
  • josieca  

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• G

  I can’t livestream in YouTube
  • greentech  

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  Hello @greentech ! Thank You for your question. Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• M

  The camera view is blurry
  • mjedwardswm  

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• B

  I’m missing the first part of my webinar
  • benterprises  

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• L

  Please please add screen recording
  • lucaposner  

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  Hello @lucaposner ! Thank you for your request. If you use our App: It doesn't record automatically but you can open settings (right upper corner), then scroll down and turn on "Record to iPhone" function and your live stream will record on your iPhone! :)
• A

  This topic is deleted!
  • Alexdragonbro Fire  

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• A

  You have to have 100 subs
  • aviston  

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• F

  I’m having trouble trying to log out and log into
  • floridalife  

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  Hello Jeniffer @floridalife ! Thank you for your request :-) Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• M

  This topic is deleted!
  • Mari lopez 12  

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• P

  Live streaming error problem
  • prakash  

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  3
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  276
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  Hi @prakash ! Thank you for your request. Unfortunately, this information is not enough to understand what is wrong with the App. Please make a screenshot where does the App stop and we will try to figure out. Thank You!
• S

  Can I use the Chat?
  • shegehog  

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  No one has replied

• L

  Screen recording
  • luismanuel  

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  Posts
  240
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  Hello @luismanuel ! Thank you for your request. If you use our App: It doesn't record automatically but you can open settings (right upper corner), then scroll down and turn on "Record to iPhone" function and your live stream will record on your iPhone! :)
• P

  It takes forever to start a stream
  • perhak  

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  Hello @perhak ! Thank you for your request. Please read this https://community.h7.org/topic/761/live-stream-won-t-start It may be helpful. Thank You!
• A

  Cant login go facebook
  • anonimodj  

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  295
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  Hello @anonimodj ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• S

  But it not connect fb
  • selling  

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  2
  Posts
  299
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  Hello @selling ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• M

  When I start a live video it says error
  • mikegsbc  

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  Votes
  2
  Posts
  247
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  Hi @mikegsbc ! Thank you for your request. Unfortunately, this information is not enough to understand what is wrong with the App. Please make a screenshot where does the App stop and we will try to figure out. Thank You!