Tech Support

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  • Alexdragonbro Fire  

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• A

  You have to have 100 subs
  • aviston  

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• F

  I’m having trouble trying to log out and log into
  • floridalife  

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  Hello Jeniffer @floridalife ! Thank you for your request :-) Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
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  • Mari lopez 12  

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  Live streaming error problem
  • prakash  

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  Hi @prakash ! Thank you for your request. Unfortunately, this information is not enough to understand what is wrong with the App. Please make a screenshot where does the App stop and we will try to figure out. Thank You!
• S

  Can I use the Chat?
  • shegehog  

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• L

  Screen recording
  • luismanuel  

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  Hello @luismanuel ! Thank you for your request. If you use our App: It doesn't record automatically but you can open settings (right upper corner), then scroll down and turn on "Record to iPhone" function and your live stream will record on your iPhone! :)
• P

  It takes forever to start a stream
  • perhak  

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  Hello @perhak ! Thank you for your request. Please read this https://community.h7.org/topic/761/live-stream-won-t-start It may be helpful. Thank You!
• A

  Cant login go facebook
  • anonimodj  

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  Hello @anonimodj ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• S

  But it not connect fb
  • selling  

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  Hello @selling ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• M

  When I start a live video it says error
  • mikegsbc  

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  Hi @mikegsbc ! Thank you for your request. Unfortunately, this information is not enough to understand what is wrong with the App. Please make a screenshot where does the App stop and we will try to figure out. Thank You!
• L

  UNSOLVED How to edit the title of my posts tags
  • lmckenzie  

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• H

  Won’t work with my other YouTube channels
  • hscrc  

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• M

  Can’t connect with facebook page
  • musician  

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  Hello @musician ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
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  • Ah Jing  

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  Can’t connect to Facebook account
  • suwsthana  

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  Hello @suwsthana ! Please read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful. Thank you!
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  • YOUTUBE예슬  

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  It won’t let me connect my Facebook
  • ethan  

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  Hello @ethan ! Thank you for your question. Please, read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful! Thank You!
• M

  Doesn't stream on YouTube
  • maijlaadkins  

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  Hello @maijlaadkins ! Thank You for your question. Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
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  • Joelson Feitoza  

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