Tech Support

• P

  It takes forever to start a stream
  • perhak  

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  Hello @perhak ! Thank you for your request. Please read this https://community.h7.org/topic/761/live-stream-won-t-start It may be helpful. Thank You!
• A

  Cant login go facebook
  • anonimodj  

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  Hello @anonimodj ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• S

  But it not connect fb
  • selling  

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  Hello @selling ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• M

  When I start a live video it says error
  • mikegsbc  

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  Hi @mikegsbc ! Thank you for your request. Unfortunately, this information is not enough to understand what is wrong with the App. Please make a screenshot where does the App stop and we will try to figure out. Thank You!
• L

  UNSOLVED How to edit the title of my posts tags
  • lmckenzie  

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  No one has replied

• H

  Won’t work with my other YouTube channels
  • hscrc  

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  No one has replied

• M

  Can’t connect with facebook page
  • musician  

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  Hello @musician ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• 

  This topic is deleted!
  • Ah Jing  

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  No one has replied

• S

  Can’t connect to Facebook account
  • suwsthana  

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  Hello @suwsthana ! Please read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful. Thank you!
• Y

  This topic is deleted!
  • YOUTUBE예슬  

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  No one has replied

• E

  It won’t let me connect my Facebook
  • ethan  

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  Hello @ethan ! Thank you for your question. Please, read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful! Thank You!
• M

  Doesn't stream on YouTube
  • maijlaadkins  

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  Hello @maijlaadkins ! Thank You for your question. Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• 

  This topic is deleted!
  • Joelson Feitoza  

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  No one has replied

• 

  This topic is deleted!
  • Joelson Feitoza  

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  No one has replied

• B

  I can’t login
  • beelicious  

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  Hello @beelicious ! If you stream via Facebook, please read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start If via YouTube, then read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• C

  Не включается трансляция
  • crazyphoto  

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  Здравствуйте @crazyphoto ! Спасибо Вам за ваш вопрос. Пожалуйста, прочитайте данную статью: https://community.h7.org/topic/758/livestream-doesn-t-start, где мы описали, в чем может быть проблема трансляции на YouTube. Спасибо!
• S

  Will not let met record
  • stevematos  

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  Hello @stevematos ! Thank You for your question. Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• C

  Facebook error message
  • corpocrite  

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  539
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  Hello @corpocrite ! Thank you for your request. We're still working on getting the apps approved by #Facebook. Unfortunately, this process only affects publishing to Facebook pages. We'll keep working on it but please understand, every review cycle takes one month. We are sorry for the inconvenience.
• E

  I can’t record
  • empijoe  

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  534
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  Hello @empijoe ! Thank You for your question. Please read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
• E

  I try to press enable live it does nothing
  • elise  

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  Hello @elise ! Thank you for your request. Please, send us a screenshot of your screen, so we will understand what is wrong with the App. Thank you!