Tech Support

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  • Vo Thuy Trang  

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  This topic is deleted!
  • Vo Thuy Trang  

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  • Mihai Pantir  

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  Not allowing me to go live on Facebook
  • billing  

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  Hello @billing ! Thank you for your question. Please, read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful! Thank You!
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  • HONY BATTLGROUNDS  

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  Error Facebook Live
  • fabalip  

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  Hello @fabalip ! Thank you for your question. Please, read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful! Thank You!
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  I’m confused
  • _talia14  

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  @_talia14 my fb friend
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  • milaska  

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  Won’t allow access to stream on Facebook
  • alicemiriam  

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  Hello @alicemiriam ! Thank you for your question. Please, read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start We hope it will be helpful! Thank You!
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  Live DOES NOT work
  • Edward Tsai  

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  I won’t connect to Facebook
  • billyboi21  

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  I just purchased the plus version for $1.99 it does not connect to Facebook I read both of those articles none of that applies how do I get a refund?
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  It won’t work
  • wiseashley  

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  Hello @wiseashley ! Thank You for your question. Unfortunately, this information is not enough to understand what is wrong with the App. Please, send us more information like where does the App stops and maybe attach a screenshot. If you stream via YouTube, then read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
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  It doesnot work
  • Ronny Le  

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  Hello @Ronny-Le ! Thank You for your question. Unfortunately, this information is not enough to understand what is wrong with the App. Please, send us more information like where does the App stops and maybe attach a screenshot. If you stream via Facebook, please read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start If via YouTube, then read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
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  This topic is deleted!
  • Almame Pelchat  

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  To change the name of the stream
  • daniel19815  

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  Let me live stream
  • averybaldwin  

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  Hello @averybaldwin ! Thank You for your question. Unfortunately, this information is not enough to understand what is wrong with the App. Please, send us more information like where does the App stops and maybe attach a screenshot. If you stream via Facebook, please read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start If via YouTube, then read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. Thank You!
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  This topic is deleted!
  • Mat Izabel  

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  It’s not letting me go live
  • clairew  

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  Hello @clairew! Thank You for your question. Please read this article: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. Thank You!
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  Why can’t start broadcast?
  • jessica  

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  Hello @jessica ! Thank You for your question. Unfortunately, this information is not enough to understand what is wrong with the App. Please, send us more information like where does the App stops and maybe attach a screenshot. If you stream via Facebook, please read this: https://community.h7.org/topic/762/facebook-live-won-t-start and this: https://community.h7.org/topic/761/live-stream-won-t-start If via YouTube, then read this: https://community.h7.org/topic/758/livestream-doesn-t-start where we described what could be the problem of broadcasting on YouTube. It may be helpful. We don't have an option to select timeline to a live stream but we will add it to ideas for the next App version. Thank You very much!
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  To do live fb and youbtube at the same time
  • mscorine  

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  Hello @mscorine ! Thank You for your question. Unfortunately, live streaming to Facebook and YouTube at the same time is disallowed by Facebook. Thank You