I won’t connect to Facebook

[billyboi21]

I won’t connect to facebook. Keep getting this error. After successfully logging in to facebook.

[evgeniya]

Hello @billyboi21 ! Thank you for your question.

Please, read this: https://community.h7.org/topic/762/facebook-live-won-t-start
and this: https://community.h7.org/topic/761/live-stream-won-t-start

We hope it will be helpful!

Thank You!

[Lauren Nault]

I just purchased the plus version for $1.99 it does not connect to Facebook I read both of those articles none of that applies how do I get a refund?