Bradley, no e-mail -or other message- was sent to me regarding this post. Did you -or someone else- fix the problem?
So let me get this right. You sell a script that has incomplete installation instructions, that subsequently does not work anyway. You ban your customer when he asks why. You don’t answer his question. You ask for information to be sent to a phantom sales contact and your only public contact form is incorrectly installed and displays errors.
I would think that after 3 weeks of achieving nothing, blind Freddy would give you and your software a big fail….